One Week Away…

Peter Fogh Knudsen, the director of European Consumer Centre Denmark, will be one of the keynote speakers for the 2010 ODR and Consumers Conference scheduled for Vancouver, BC on Nov. 2-3, 2010. . . . → Read More: One Week Away…

ODR and Consumers 2010 Vancouver Conference at the Digital Magazine Nº5 “El Derecho Informático”

I am pleased to share my article in the Iberoamerican Digital Magazine 5º edition “El Derecho Informático” (EDI) entitled “Global Online Dispute Resolution for Cross Border eCommerce Disputes B2B & B2C”

The article explains – in Spanish- the context for Global ODR and advocates for Latin American experts to collaborate regarding the . . . → Read More: ODR and Consumers 2010 Vancouver Conference at the Digital Magazine Nº5 “El Derecho Informático”

Welcome Adobe Canada

We welcome Adobe Canada as a major sponsor of the ODR and Consumers 2010 Forum.

Thank you Shawn Cruise, Adobe Canada country manager

Press release now available for journalists

The press release may be found here

Creating a Multilingual Communication Standard for Cross-Border ODR

Cross-border eCommerce disputes involve multiple languages, and as a result, multilinguality is one of the key issues to consider in designing a cross-border online dispute resolution (ODR) system. In order to build a global ODR system, therefore, all or almost all communications must be standardized. This standardization will facilitate the filing of cases by . . . → Read More: Creating a Multilingual Communication Standard for Cross-Border ODR

Dutch project indicates the value of ODR in the resolution of e-commerce complaints- and disputes

I am pleased to share Juripax’ experiences with an ODR-project in the area of complaint- and dispute handling of e-commerce cases in the Netherlands.

Background info: In 2009 The Dutch Industry Sector Organization for distance sellers entered into a partnership with Juripax B.V. (www.juripax.com) for the provision of technology to streamline the complaint and . . . → Read More: Dutch project indicates the value of ODR in the resolution of e-commerce complaints- and disputes

Take aways from the Cdn Forum on Court Technology

This is a overview of the Canadian Forum on Court Technology held in Ottawa on Sept 22-23, 2010. . . . → Read More: Take aways from the Cdn Forum on Court Technology

Odr Latinoamerica Webcast Recording “Cross Border ODR” -Colin Rule-Vikki Rogers-Zybnek Loebl

Webcast recording September 24th online conference . . . → Read More: Odr Latinoamerica Webcast Recording “Cross Border ODR” -Colin Rule-Vikki Rogers-Zybnek Loebl

Three days left for the early bird registration rate

Please click on the registration tab to receive the early bird rate by October 1.

Study indicates the economic value of online commerce

CBC has posted an article on the value of online shopping in Canada.

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