Contributors

ODR Blog Core Contributors:

Colin Rule:

Colin Rule is eBay and PayPal’s first Director of Online Dispute Resolution. He is also the author of Online Dispute Resolution for Business (Jossey-Bass,2002). Colin co-founded Online Resolution,one of the first online dispute resolution (ODR) providers,in 1999 and served as its CEO (2000) and President.

He currently serves as Co-Chair of the Advisory Board of the National Center for Technology and Dispute Resolution at UMass-Amherst and a Non-Resident Fellow at the Center for Internet and Society at Stanford Law School.

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Zbynek Loebl:

Zbynek Loebl is an international Internet and technology lawyer. He has been external counsel of ADR.EU,Internet dispute resolution center attached to the Czech Arbitration Court in Prague (www.adr.eu). Zbynek managed an international team which on behalf of ADR.EU implemented an on-line platform for the resolution of disputes related to .eu domain names in 21 languages (2006). He also managed a team which implemented a novel UDRP on-line platform for ADR.EU and lead successful accreditation talks with ICANN (2008);Currently Zbynek coordinates a team which intends to implement multi-lingual on-line platform for e-commerce disputes in Europe.

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Dr. Frank Fowlie:

Dr. Frank Fowlie has been Internet Corporation for Assigned Names and Numbers (ICANN) Ombudsman (www.icannombudsman.org) since 2004. He is an internationally recognized expert practitioner in the Ombudsman field. He is a world leading authority on Ombudsman evaluation,and is one of the world leading experts on online dispute resolution. Dr. Fowlie is experienced in board governance;and is an experienced manager. Dr. Fowlie has organized international conferences,and is a frequent speaker and presenter on the topic of dispute resolution,Ombudsmanship,and the use of technology to resolve conflict.

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Dave Bilinsky:

David J. Bilinsky is a Practice Management Consultant,lawyer and advisor. He is a Fellow of the College of Law Practice Management and past Editor-in-Chief of ABA’s Law Practice Magazine. Dave’s mission in life is to empower lawyers to anticipate the changes,realizethe opportunities,face the challenges and embrace the expanding possibilities of the application of practice management concepts to the practice of law in innovative ways that provide service excellence.Dave is the founder and current Chair of the Pacific Legal Technology Conference and a past Co-Chair of ABA TECHSHOW. Dave’s consulting services focus on enhancing law firm practice group profitability,strategic business planning and the application of technology to the practice of law. Dave has been called upon from Shanghai to New York City,from the Yukon to deep in the heart of Argentina by law firms and legal associations to address personal productivity,change management,technology implementation,career satisfaction and leadership development. You can read his blog at:www.thoughtfullaw.com.

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Mohamed S. Abdel Wahab

Dr. Mohamed S. Abdel Wahab (MCIArb),Licence en Droit (CAI),LL.M (CAI),MPhil (MAN),Ph.D (MAN),CIArb Dip. International Commercial Arbitration (Baliol College,Oxford University – Chartered Institute of Arbitrators),European Law Course (King’s College,London University) is an Assistant Professor of Law at the Faculty of Law,Cairo University,Egypt and Assistant Director of the Faculty of Law (English Section) –Cairo University. Dr. Abdel Wahab holds a number of visiting posts in Egypt and abroad,and has taught part-time on the LL.M,LL.B,and BA programmes at Manchester and Manchester Metropolitan Universities,United Kingdom. Dr. Abdel Wahab is a Fellow of the National Centre for Technology and Dispute Resolution at the University of Massachusetts,Amherst,USA,and Senior Counselor
for International Legal Affairs and International Contracts to the Information Technology Industry Development Agency –Ministry of Communications and Information Technology,Egypt.

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John Gregory:

B.A.,LL.B. (Toronto),M.Sc. (Econ.) (London),LL.M. (Osgoode Hall Law School)

John D. Gregory is General Counsel in the Policy Division,Ministry of the Attorney General (Ontario). After clerking for the Chief Justice of Canada,he was called to the Ontario Bar in 1977. He practised commercial law in Toronto with Wright &McTaggart until 1985,when he joined the provincial government. He has developed policies on alternative dispute resolution,private international law,trade law and provincial offences,including the electronic filing rules for photoradar speeding tickets. He has been president of the Uniform Law Conference of Canada .

He chaired the working group that produced the Uniform Electronic Evidence Act and another that created the Uniform Electronic Commerce Act . From 1997 through 2005 he was a member of the Canadian delegation to the United Nations Commission on International Trade Law’s working group on electronic commerce . He has been a director of the Information Technology Lawyers Association of Canada and is currently a member of the Editorial Advisory Board of Internet and E-Commerce Law in Canada and the Canadian Journal of Law and Technology . He is also co-chair of the Working Group on International Issues of the Cyberspace Committee of the Business Law Section of the American Bar Association.

He is a frequent speaker on electronic commerce and the law of the paperless office,a subject on which his knowledge is more theoretical than real.

He is also on the Editorial Board and management committee of The Philanthropist,an online journal about legal,accounting and management issues affecting Canadian charities,and a director and officer of the Couchiching Institute on Public Affairs.

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Dr. Alberto Elisavetsky:

a) PERSONAL DATA

• Name and Surname:Alberto Isaac Elisavetsky
• E. Mail:elisavetsky@gmail.com

b) ACADEMIC TRAINING

• Title:CPA (Certified Public Accountant).

• Post-graduate training:Mediator 1998 / Labor Dispute Resolution 1996 / Claims and Dispute Resolution of Engineering and Construction Agreements,March 1996 / Specialization Program in Human Resources,Berkley University of California,1996 / HHRR Selection and Layoff Process,Jeffreys Henry International,1997 / Project Management,University of Buenos Aires,Economics / Logistics,IAEE (Instituto de Altos Estudios Empresariales) / Supply Chain Logistics,Universidad Austral / Seminar “In Search of Excellency” ,San Diego State University (USA),International Business School / Seminar “Client Satisfaction”,“Conflict Management”,Phoenix University (USA) / System Design in Organizations,Universidad Austral /

c) UNIVERSITY ACTIVITY

University Teaching Background
• Invited Professor:Administration Principles,University of Buenos Aires,Economics.
• Associated Professor:Commercial Logistics,University of Buenos Aires,Economics.
• Invited Professor:Outsourcing Logistic Processes (ARLOG)
• Regular Professor:Analysis and Design of Administrative Systems – FAPCE – Argentine Federation of Economics Associations.
• Invited Professor:New Information and Communication Technologies Applied to Dispute Resolutions,Economics Association of La Rioja,Argentina.
• Invited Professor:New Information and Communication Technologies Applied to Traditional Professions,Economics Association of Salta,Argentina.
• Invited Professor:New Information and Communication Technologies Applied to Dispute Resolutions,Economics Association of Entre Ríos,Argentina.
• Invited Professor:New Information and Communication Technologies Applied to Dispute Resolutions,Humanita Foundation.
• Regular Professor:Seminar on Non-violent Personal Safety,Use of New Technologies,University of Belgrano,Bs. As.,Argentina.
• Regular Professor:Seminar on Dispute Negotiation and Administration,Use of New Technologies,University of Belgrano,Bs. As.,Argentina.
• Invited Professor:New Information and Communication Technologies – Mediation Virtual Centers,IANCA,(Instituto Argentino de Negociación,Conciliación y Arbitraje) Argentine Institution on Negotiation,Conciliation and Arbitrage.
• Invited Professor:Negotiations in Organizations,Universidad Abierta Interamericana,Bs. As.,Argentina.
• Invited Professor:New Technologies and Dispute Resolutions,Universidad de Flores,Bs. As.,Argentina.
• Regular Professor:Negotiation II,Universidad Nacional de Tres de Febrero,Bs. As.,Argentina.
• Regular Professor:System Design to Avoid Disputes in Organizations,Universidad Nacional de Tres de Febrero,Bs. As.,Argentina.
• Regular Professor Online Dispute Resolution,Negotiation Posgraduate Program Universidad Nacional de Tres de Febrero Buneos Aires Argentina
• Regular Professor:OnMaster in Conflict Resolution,Law school Universidad Nacional de Lomas de Zamora Buenos Aires Argentina
• Regular Professor Negotiation Posgradute Progam Bankrupcy Trustee Universidad de Concepcion del Uruguay,Entre Rios Argentina
• Regular Professor Online Dipute Resolution Instituto Universitario de la Policia Federal IUPFA
• Regular Professor Online Dispute Resolution Family Mediation Master Ilustre Colegio de Abogados de Valencia,Spain.
• Regular Professor Negotiation,Universidad de Las Palmas,Spain.

OTHER ACTIVITIES

• Director of “Eventos Virtuales” (Virtual Events),Synchronic Training Classes over the Internet,www.eventosvirtuales.com
• Director Online Dispute Resolution Latinoamerica www.odrlatinoamerica.com
• Editor weblog Resolucion Electronica de Disputas www.resolucionlectronicadedisputas.com

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Daniel Rainey:

Daniel Rainey is the Chief of Staff for the National Mediation Board,a U.S. government agency charged with labor-management relations in the airline and railroad industries. His work with the NMB has focused on bringing technology and online dispute resolution systems to contract negotiations,grievance mediation,and facilitation/problem solving efforts by the parties. In addition,he maintains an interest and role in peacebuilding efforts using technology as a Board Member of the InternetBar.Org. He teaches in the graduate dispute resolution programs at Southern Methodist University and at Creighton University.

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Doug Leigh:

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Aura Esther Vilalta:

PhD. Senior Lecturer of Civil Law at the Open University of Catalonia (UOC) and Associate lecturer of Civil Law at Ramon Llull University (ESADE),Esther Vilalta teaches in the Master on Information Society and knowledge and disputes resolution methods at the Open University of Catalonia (UOC) and in the Post-graduate on mediation at the University of Barcelona. http://www.uoc.edu/webs/avilalta/CA/curriculum/index.html

As formal Researcher of the Internet Interdisciplinary Institute (IN3) Vilalta also focus her research projects on ODRs and consumers redress. Vilalta is also member of the working group of experts for the White Book on Mediation in Catalonia (Department of Justice,Government of Catalonia) and responsible of the comparative study on mediation. Member of the National Center of Technology and Disputes Resolution (NCTDR),University of Massachussetts,Amherst,USA from 2009 and fellow of the Association for Conflict Resolution (ACR),Chicago,USA.

Formally nominated deputy Magistrate at the Court of Appeal in Barcelona,Vilalta teached civil process at the Lawyer’s Bar Association of Barcelona,and has been a lawyer practitioner.

With Rosa Mª Méndez,Vilalta is co-author of a Database called ACTIONIS for practitioners and Tribunals. This product received the recognition of the General Council of Judicial Power and was disseminated and supplied to all Spanish Courts:http://tienda.derecho.com/actionis-base-de-datos-de-acciones-civiles-suscripcion-3-entregas-cuatrimestrales.html. Currently is co-author of a new Database that has its foundations on the precedent Actionis:BOB on line:http://www.bob.bosch.es/

Vilalta has a large production on civil Law. One of her last publications (El derecho de superficie. La superficie rústica,Bosch,2008) has been honoured with the First Prize by the European Council for Rural Law (26 september 2009:http://www.cedr.org/cedr/prizes.php

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Karim Benyekhlef:

Karim Benyekhlef has been a professor in the Faculty of Law of the Université de Montréal since 1989,and since 1990 he has been seconded to the Centre de recherche en droit public,of which he has been the Director since 2006. A member of the Quebec Bar since 1985,he praticed in the federal Department of Justice from 1986 to 1989. His areas of teaching and research are information technology law,constitutional law (human rights and freedoms),international law,and legal theory and history. In 1995,Prof. Benyekhkef,founded the electronic law journal Lex Electronica (http://www.lex-electronica.org),and is also the originator of the first on-line dispute resolution projects (the CyberTribunal project,1996-1999,eResolution,1999-2001,and ECODIR project,2000-:http://www.ecodir.org). He coordinates the electronic tribunal-school,CyberTribunal II (http://www.cybertribunal.org),which offers law students the opportunity to resolve international commercial law disputes using electronic arbitration. He is the executive director of the Cyberjustice Laboratory:http://laboratoiresurlacyberjustice.org/en/index_en.html.

He has also participated in the development of good governance programs in Africa and the Caribbean (Canadian International Development Agency,United Nations and the Europeam Commission). With Professor Fabien Gélinas of McGill University’s Faculty of Law,he is the author of Le règlement en ligne des conflits. Enjeux de la cyberjustice,which was published in 2003 by Éditions Romillat,Paris. In 2008,he also published Une possible histoire de la norme. Les normativités émergentes de la mondialisation at Éditions Thémis.

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Gabriela Szlak:

Gabriela Szlak is a Lawyer and a Mediator certified by the Ministry of Justice,in Buenos Aires,Argentina.

She is Director of the ODR Regional Program for the Digital Economy at the “Latin American eCommerce Institute“.

She practices at “Rosz –Estudio Rotman &Szlak”both as a Prejudicial Mediator and as a Lawyer specialized in ICT,Business and Civil Law.

Gabriela is passionate about ODR and about the challenge of building better Conflict Resolution and Justice Systems that will be able to serve the new Global Community needs. She is also enthusiastic on the new possibilities the Internet brings to Lawyers and Mediators to develop their practices.

In the past,she has served as a Legal Consultant for the Ministry of Interior in Argentina for an International Development Bank Program and also worked at an NGO on Legal Studies for Latin American Democracy,coordinating academic research projects.

She has also been an International Public Law T.A. at the University of Buenos Aires,Argentina,Faculty of Law,and contributed to two books,one on International Public Law (La Ley,2003) and a second one on Human Rights and International Public Law (Eudeba,2008).

She has postgraduate studies in eBusiness Management (Georgetown University /USAL) Conflict Resolution and Mediation,and on International Relations.

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Vikki Rodgers:

Vikki Rogers is the Director of the Institute of International Commercial Law at Pace Law School. She teaches as an adjunct professor at Pace and Fordham Law School on international commercial law and international arbitration. Prior to that,she worked at leading domestic and international law firms on construction law and international arbitration. Additionally,she was a case manager at the ICDR at the AAA. She has published in the areas of international sales law and online dispute resolution and international arbitration. Her current work focuses on international sales law,international consumer law,online dispute resolution (for domestic and cross-border disputes),and electronic and mobile commerce. She is the Director of the Global Consumer Law Forum,Vice-President of the Internet Bar Association and an Editor of the UNCITRAL CISG Digest (2011 Edition). Ms. Rogers advocated for the adoption of the topic of ODR to a Working Group at UNCITRAL,and is an active participant of the ODR Working Group that was established in 43rd session of UNCITRAL.

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Guest Contributors:

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Pablo Cortes

Dr Pablo Cortés is a qualified attorney in Spain and a lecturer in law at the University of Leicester in England. He obtained his primary degree in civil law at the Universidad de Vigo and completed a LLM (first class honours) in Ireland at the University of Limerick. He proceeded to University College Cork to write his PhD thesis. Pablo has recently published a monograph entitled Online Dispute Resolution for Consumers in the European Union (Routledge-Cavendish). He has presented papers at a number of international conferences and published articles in various journals. Pablo is a fellow at the National Centre for Technology and Dispute Resolution,UMASS,Amherst (www.odr.info).

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Graham Ross

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Julia G. Morelli

Julia Morelli has worked with technology throughout her career and is enjoying the challenge of integrating it into her dispute resolution practice. She is the Director of Operations for the George Mason University Instructional Foundation,Inc. (GMUIF) which provides wireless cable television via microwave signals,and webcasting services to DC area businesses. As President of Holistic Solutions,Inc.,she provides mediation (online and face-to-face),facilitation,and organizational development services to parties in state government,the federal government,and the private sector. The training she provides at GMU and in her private practice includes conflict management,the use of technology in dispute resolution,communication,the role of culture in mediation,yoga and stress management. In addition,she serves as a workplace coach at GMU.

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Ernest Thiessen

Dr. Ernest Thiessen is the Founder and President of Smartsettle (iCan Systems Inc). He has led iCann’s development team since 1993 in to create the world’s first comprehensive eNegotiation system. The system is based on research that Dr. Thiessen directed at Cornell University,where he received a PhD in Civil Engineering with a specialty in Water Resources Systems Planning and Analysis. Dr Thiessen also directs the International eNegotiation Tournament and was a lecturer in 2010 for UNESCO-IHE’s Negotiation and Mediation for Water Conflict Management course. Dr. Thiessen served as a volunteer doing irrigation engineering for Mennonite Central Committee in Nepal during the eighties on an integrated rural development project. Dr. Thiessen has been a guest speaker at most of the Annual International Forums on Online Dispute Resolution since they began in 2002.

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Moonchul Chang

Professor Chang has taught ADR Law and Commercial Law at National Police University. He has many experiences and expertise on ADR and ODR areas. During the year of 2001-2007 he also served as a chairman of Korea Internet Dispute Resolution Committee (KIDRC) and since then has worked as a domain name panelist with KIDRC and WIPO. Since 1999 he also worked as a mediator with Korea e-Commerce Dispute Resolution Committee. Since 1995 he has practiced arbitration and mediation with the Korean Commercial Arbitration Board (KCAB),ICC (Korea),and WIPO. In 1996-1999 he had played a key role in drafting the new Korean arbitration law as a member on law reform committee on arbitration in the Ministry of Justice. He obtained J.S.D and LL.M degree from Dalhousie Law School,Canada and LL.B degree from Korea University. The title of his Doctoral thesis was “The Autonomy of International Commercial and Maritime Arbitration.(1989). Since then,he has written many articles and textbooks on arbitration and international commercial law in Korean and English. During the period of 2005-2007 he worked as a director of Center for Korean Law at Columbia Law School,NY.

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Dominic Jaar

E-discovery and legal technology expert,Dominic Jaar (www.linkedin.com/in/dominicjaar) is the founder and president of Ledjit Consulting (www.ledjit.com),a Canadian firm specializing in information management and e-discovery. He is also the CEO of the Canadian Centre on Court Technology (www.ccct-cctj.ca).

Mr. Jaar is on the editorial board of Sedona Canada (www.thesedonaconference.org) and was in charge of drafting the French version of The Sedona Canada Principles on E- discovery. He is also a member of The Sedona Conference’s working groups 1 (USA) and 6 (International). He is also involved in Sedona’s Cloud Computing and Privacy working groups. Mr. Jaar is the co-president of the Montreal Bar Association Technology Advisory Liaison Committee with the Quebec courts and the president of the IT security committee of the Quebec Bar. He is the president of the Law Practice Management and Technology section of the Canadian Bar Association. He is on the ABA Techshow planning board and is an executive member of the board of the Canadian IT Association (www.it-can.ca). Furthermore,Mr Jaar is the founder and organizer of LegalIT,Canada’s premier conference on legal technologies (www.legalit.ca).

He speaks throughout North America (www.ledjit.com/conferences/) and is a prolific writer on many legal and technology issues. He is frequently quoted in the press as an expert on electronic information.

Prior to founding Ledjit,Dominic Jaar worked as a commercial litigator at Bell Canada’s legal department. Besides pleading cases for Bell,he advised his clients on electronic discovery,electronic information management,compliance and retention policies. Prior to moving in-house,Mr. Jaar worked as a commercial litigator at Borden Ladner Gervais where he specialised in technology related matters. He is a member of the Quebec Bar. He graduated from Laval University after studying at Western University (Common Law) and Aix-Marseille III (International and European Law).

djaar@ledjit.com
www.ledjit.com

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Simon Chester

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Indumati Sen

Indu Sen is the University Ombudsman at the University of California,Riverside. She is a co-founder at FairShake Online Dispute Resolution LLC. Indu is a member of the State Bar of California,and holds a master of laws in dispute resolution,with a concentration in international dispute resolution. Her interests include applying ODR concepts to eliminate boundaries,increase access to fair processes,and empower parties.

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John Zeleznikow

John Zeleznikow is the Professor of Decision Support and Dispute Management at Victoria University,Melbourne,Australia. He has won several very large national and international research grants,totally $C six million about developing fairer and improved dispute resolution processes. He has successfully supervised eleven PHD students,published 3 books,50 refereed journal articles and 150 refereed conference articles.

On June 1 2010,Cambridge University Press published his new book Enhanced Dispute Resolution through the use of Information Technology.

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Orna Rabinovich-Einy

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Timothy Lemay

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Dr.V.C.Vivekanandan

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Jeff Aresty

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Dr. Hong Xue

Dr. Hong Xue is a Professor of Law and the Director of the Institute for the Internet Policy &Law at Beijing Normal University (BNU).

Prof. Xue specializes in intellectual property law,information technology law and the Internet governance. Before joining BNU,she was the associate professor of Faculty of Law,University of Hong Kong. Prof. Xue is the fellow of Yale Information Society Project.

Prof. Xue was elected as one of the Ten Nationally Distinguished Young Jurists by the China Law Society. She works in many governmental and non-governmental organizations. She is the only Asian Scholar in the Executive Committee of the International Association for Promotion of the Advanced Teaching and Research of Intellectual Property (ATRIP),the Editorial Board of World Intellectual Property Journal,the Expert Advisory Board of Diplo Foundation,and United Nations Network of Experts for Paperless Trade in Asia and the Pacific (UNNExT). She is the Chair of Asia-Pacific Regional At-Large Organization (APRALO),after serving as a founding member and then the founding IDN Liaison of the ICANN At-Large Advisory Committee. She is on the ICANN President’s Advisory Committee on Internationalized Domain Names. She is a Member of At-Large Board Director Candidate Evaluation Committee,ICANN Nomination Committee and Fellowship Committee.

She is the Chair of Council of Chinese Domain Name Users Alliance and a Founding Member of Chinese Domain Names Consortium (CDNC).

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William (Bill) MacLeod

Bill MacLeod founded the MacLeod Law firm in 1991. He has practiced law mainly in the fields of insurance,professional liability and wills and estates. He has a deep and varied background in the resolution of all manner of disputes. Mr. MacLeod has trained as a mediator,and has lectured on the use of computerized systems for settlement of disputes. He has worked as counsel in a large insurance brokerage,advising on the design and placement of professional liability insurance programs,an in-house coverage counsel for a major liability insurance carrier,and as claims manager for a large professional liability insurance program.

Mr. MacLeod is married with two daughters who are now in the process of completing their university educations. He has travelled widely,and enjoys running,and basketball.

Education
Reed College,Portland Oregon B.A.
University of Warwick,U.K. (Junior Year Exchange) University of British Columbia Law Law Clerk to B.C. Court of Appeal Articles McAlpine Roberts &Poulus

William G. MacLeod
Direct:604.687.6731
Email:bmacleod@macleodlaw.com

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May-Britt .L. Kollenhof-Bruning

May-Britt Bruning is a professional mediator and co-founder of Juripax. She has extensive experience as a sales and marketing executive and General Manager in the capital goods industry and comes to the field of online conflict resolution with years of expertise in the area of alternative dispute resolution.

May-Britt completed her formal mediation training in the U.S. She has served as a mediator and arbitrator in commercial disputes. As an independent contractor she has mediated hundreds of online disputes for various companies,including eBay. At Juripax,May-Britt is charged with advising clients and converting their needs into a specific solution,while she watches over product development.

She is a Master of Dispute Resolution,a NMI mediator in the Netherlands and an Accredited Professional Civil Mediator (APM) in New Jersey,USA. After completing Graduate School of B.A. and other courses in Textile Chemistry and Mechanical Engineering.

May-Britt’s desire to experience different cultures has taken her across several continents where she was engaged in rich,culturally diverse and multidisciplinary work environments as an international executive in the high-tech industry. She is fluent in Dutch,English,French and German.

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