Communiqué on the ODR and Consumers Colloquium

This communiqué distills the output of the experts’ deliberations at the Vancouver colloquium. While the depth of discussions obviously resulted in many subtleties which cannot be represented here, this document serves as the definitive record of the Vancouver gathering. It is organized chronologically, hewing closely to the agenda of the meeting . . . → Read More: Communiqué on the ODR and Consumers Colloquium

Implementation Considerations for ODR

David J. Bilinsky

There has been much written and discussed with regard to the different ODR systems and models, such as the one proposed by UNICTRAL.

This post focuses not on any particular ODR system or proposal but rather on the process of implementation, since any ODR system, no matter how well designed, . . . → Read More: Implementation Considerations for ODR

Republic of Korea’s Seminar on ODR for Consumer Protection

The Republic of Korea recently hosted: ODR for Consumer Protection, a Joint Seminar by Korea Consumer Agency and the US Federal Trade Commission, on June 9-11, in Seoul, Korea. . . . → Read More: Republic of Korea’s Seminar on ODR for Consumer Protection

Argentina and Chile moving towards the Digital Identity Card

Post by Gabriela Szlak.

Last week two important announcements have been made in the Latin American Region:

First, San Luis Province, in Argentine, announced that next January, San Luis citizens would receive their Digital Identity Card. This card would serve as a citizen’s Driver’s License, and it may also contain health and judicial info . . . → Read More: Argentina and Chile moving towards the Digital Identity Card

A thought from ALRA . . . .

Daniel Rainey

I am at the annual conference of ALRA, the Association of Labor Relations Agencies, in Ottawa, Canada – the Association’s members are drawn from Canada and the U.S., and the conference alternates between the two countries.

Last night in the hospitality suite I was engaged in a discussion with a gentleman . . . → Read More: A thought from ALRA . . . .

EU-wide ODR and a new global ODR system for e-commerce disputes

Zybnek Loebl

The European Commission is more and more active on ODR. The development of ODR has been included among the actions of the European Commission’s Digital Agenda, which can be found online at: http://ec.europa.eu/information_society/digital-agenda/documents/digital-agenda-communication-en.pdf

On page 13, it is mentioned: “Explore by 2011, via a Green Paper, initiatives on consumer Alternative Dispute . . . → Read More: EU-wide ODR and a new global ODR system for e-commerce disputes

Chargebacks as efficient enforcement mechanism in global e-commerce ODR

Zybnek Loebl

Key issue for success of any dispute resolution system is efficient enforcement. Without efficient enforcement any dispute resolution lacks basic attractivity for its potential users. The enforcement can be either public – through the enforcement of court decisions and arbitration awards by common courts, or private.

In traditional cross-border ADR public . . . → Read More: Chargebacks as efficient enforcement mechanism in global e-commerce ODR

Do we need to consider the scope of C-ODR? The first issue would be the definition of ‘consumer’.

Do we need to consider the scope of C-ODR? The first issue would be the definition of ‘consumer’. . . . → Read More: Do we need to consider the scope of C-ODR? The first issue would be the definition of ‘consumer’.

What requirements should be impossed on ODR providers within the new system of global e-commerce ODR?

Zybnek Loebl

One of the key issues to discuss and incorporate in the founding documents of the new global system for on-line dispute resolution of e-commerce disputes is what requirements should be imposed on ODR providers which would accept complaints and resolve them or administer their resolution within the new system. Such requirements . . . → Read More: What requirements should be impossed on ODR providers within the new system of global e-commerce ODR?

Thoughts on an International System for Consumer ODR(SPANISH)Ideas Sobre un Sistema Internacional de ODR para Consumidores.

IDEAS SOBRE UN SISTEMA INTERNACIONAL PARA EL CONSUMIDOR ODR Por Graham Ross el 30 de Junio 2010 Publicado en www.odrandconsumers2010.org Traducido por Freddy Ortiz Nishihara publicado en www.odrlatinoamerica.com Estoy publicando a través de este medio mis ideas para un sistema internacional del consumidor en ODR . Empiezo con algunas ideas para determinar en que casos de omisión de acuerdos seria definible y que principios debería requerirse honrar a los vendedores, bajo un sistema determinado por una marca de la confianza y luego cubrir algunas ideas sobre cumplimiento y ejecución. . . . → Read More: Thoughts on an International System for Consumer ODR(SPANISH)Ideas Sobre un Sistema Internacional de ODR para Consumidores.

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