Communiqué on the ODR and Consumers Colloquium

This communiqué distills the output of the experts’ deliberations at the Vancouver colloquium. While the depth of discussions obviously resulted in many subtleties which cannot be represented here, this document serves as the definitive record of the Vancouver gathering. It is organized chronologically, hewing closely to the agenda of the meeting . . . → Read More: Communiqué on the ODR and Consumers Colloquium

Dutch project indicates the value of ODR in the resolution of e-commerce complaints- and disputes

I am pleased to share Juripax’ experiences with an ODR-project in the area of complaint- and dispute handling of e-commerce cases in the Netherlands.

Background info: In 2009 The Dutch Industry Sector Organization for distance sellers entered into a partnership with Juripax B.V. (www.juripax.com) for the provision of technology to streamline the complaint and . . . → Read More: Dutch project indicates the value of ODR in the resolution of e-commerce complaints- and disputes

Cross Cultural Capacity Building for the New ODR Global System

Gabriela Szlak

As has been announced in this blog, UNCITRAL has decided to create a Working Group for the development of standards of practice for Cross-Border Online Dispute Resolution for eCommerce and Mobile Commerce, B2B and B2C.

It is expected, as Zbynek Loebl has stated, that: “[H]opefully the UNCITRAL future work could be . . . → Read More: Cross Cultural Capacity Building for the New ODR Global System

Sixth World Mediation Congress Odr Latinomerica presentation (spanish)

Odr Latinomerica participate in the Sixth World Mediation Congress . . . → Read More: Sixth World Mediation Congress Odr Latinomerica presentation (spanish)

Implementation Considerations for ODR

David J. Bilinsky

There has been much written and discussed with regard to the different ODR systems and models, such as the one proposed by UNICTRAL.

This post focuses not on any particular ODR system or proposal but rather on the process of implementation, since any ODR system, no matter how well designed, . . . → Read More: Implementation Considerations for ODR

Republic of Korea’s Seminar on ODR for Consumer Protection

The Republic of Korea recently hosted: ODR for Consumer Protection, a Joint Seminar by Korea Consumer Agency and the US Federal Trade Commission, on June 9-11, in Seoul, Korea. . . . → Read More: Republic of Korea’s Seminar on ODR for Consumer Protection

Argentina and Chile moving towards the Digital Identity Card

Post by Gabriela Szlak.

Last week two important announcements have been made in the Latin American Region:

First, San Luis Province, in Argentine, announced that next January, San Luis citizens would receive their Digital Identity Card. This card would serve as a citizen’s Driver’s License, and it may also contain health and judicial info . . . → Read More: Argentina and Chile moving towards the Digital Identity Card

A thought from ALRA . . . .

Daniel Rainey

I am at the annual conference of ALRA, the Association of Labor Relations Agencies, in Ottawa, Canada – the Association’s members are drawn from Canada and the U.S., and the conference alternates between the two countries.

Last night in the hospitality suite I was engaged in a discussion with a gentleman . . . → Read More: A thought from ALRA . . . .

FIRST DISTANCE ODR COURSE IN SPANISH-INSTITUTO UNIVERSITARIO DE LA POLICIA FEDERAL ARGENTINA

Alberto Elisavetsky

UNCITRAL

Jeff Aresty has tweeted from the 43rd session of UNCITRAL on the 6th July to say that the ODR proposal was passed (seems possibly unanimously) and an ODR Working Group is to be set up. Great news and well done to Vikki Rogers and colleagues for her work in driving this iniative forward.

The  . . . → Read More: UNCITRAL

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