Communiqué on the ODR and Consumers Colloquium

This communiqué distills the output of the experts’ deliberations at the Vancouver colloquium. While the depth of discussions obviously resulted in many subtleties which cannot be represented here, this document serves as the definitive record of the Vancouver gathering. It is organized chronologically, hewing closely to the agenda of the meeting . . . → Read More: Communiqué on the ODR and Consumers Colloquium

Minutes of the 2010 ODR and Consumers Colloquium

Annotated minutes from the 2010 ODR and Consumers Colloquium, prepared by Doug Leigh. . . . → Read More: Minutes of the 2010 ODR and Consumers Colloquium

Jim Melamed’s Comments on the Conference

Mediate.com Comments on a Global Cross-Border Consumer Dispute Resolution System

offering by Jim Melamed, CEO Mediate.com

These comments are in addition to those given voice at our recent Vancouver meeting.

1. The idea of soon bringing together the range of stake-holding interests makes abundant sense at this point. It would also seem wise to . . . → Read More: Jim Melamed’s Comments on the Conference

Susanna Jani’s Take-aways…

This exceptional forum, which I had the good fortune to attend, was two of the most information-intense days I have ever spent. As if that wasn’t enough, the attendees were some of the world’s keenest and most experienced minds when it comes to consumer-related ODR. I confess to leaving the forum with what could . . . → Read More: Susanna Jani’s Take-aways…

Thank you…

The first international conference on consumer protection and the use of technology to redress consumer complaints has finished. The forum was attended by by members of civil society from as far west as Tokyo, as far east as Cairo, as far north as Copenhagen, and as far south as Buenos Aires. Many states, languages, . . . → Read More: Thank you…

Summary of Proceedings by Darin Thompson

British Columbia Logo

Darin Thompson, Director – Court Reform, Business Transformation and Corporate Planning, Court Services Branch, BC Ministry of Attorney General has posted a number of excellent summaries of the sessions from the 2010 ODR and Consumers Conference on his blog:

http://myodr.blogspot.com/

In particular is his summary of the Keynote . . . → Read More: Summary of Proceedings by Darin Thompson

Take-aways: International ODR and Consumers Conference – Vancouver BC

Top 10 take-aways from the 2010 ODR and Consumers Conference in Vancouver, BC, Nov 2-3, 2010. . . . → Read More: Take-aways: International ODR and Consumers Conference – Vancouver BC

One Week Away…

Peter Fogh Knudsen, the director of European Consumer Centre Denmark, will be one of the keynote speakers for the 2010 ODR and Consumers Conference scheduled for Vancouver, BC on Nov. 2-3, 2010. . . . → Read More: One Week Away…

Take aways from the Cdn Forum on Court Technology

This is a overview of the Canadian Forum on Court Technology held in Ottawa on Sept 22-23, 2010. . . . → Read More: Take aways from the Cdn Forum on Court Technology

Cross Cultural Capacity Building for the New ODR Global System

Gabriela Szlak

As has been announced in this blog, UNCITRAL has decided to create a Working Group for the development of standards of practice for Cross-Border Online Dispute Resolution for eCommerce and Mobile Commerce, B2B and B2C.

It is expected, as Zbynek Loebl has stated, that: “[H]opefully the UNCITRAL future work could be . . . → Read More: Cross Cultural Capacity Building for the New ODR Global System

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