ODR and CONSUMERS 2010 – VANCOUVER, B.C.
TUESDAY, NOVEMBER 2, 2010
8:00-9:00am REGISTRATION
9:00-9:20am OPENING REMARKS
Frank Fowlie, ICANN
9:20-10:00am PROVIDING A CONTEXT: ONLINE DISPUTE RESOLUTION FOR ELECTRONIC AND MOBILE COMMERCE
Vikki Rogers, Director, Institute of International Commercial Law
Colin Rule, Director of Online Dispute Resolution, eBay and Paypal [presentation]
Zbynek Loebl, adr.eu [presentation]
10:00-10:45am CURRENT STATE OF GLOBAL ELECTRONIC AND MOBILE COMMERCE: BLURRING THE DISTINCTION BETWEEN MERCHANT AND CONSUMER
Michael Dennis, Attorney Advisor, Private International Law, Office of Legal Advisor, US Department of State [presentation]
Lou Del Duca, Dickinson School of Law, Penn State
10:45am-11:00am Break
11:00-11:30am ADMINISTERING A GLOBAL EXTRAJUDICIAL SYSTEM
Tim Cole, Chief Registrar Liaison, ICANN [presentation]
Nicolas Vermeys, Centre de recherche en droit public [presentation]
11:30-12:00pm KEYNOTE SPEAKER
Honourable Madame Justice Frances Kiteley, Co-Chair of the Canadian Centre for Court Technology and member of the Ontario Superior Court of Justice.
12:00-1:00pm LUNCH
1:00-2:30pm SYSTEM DESIGN FOR REGIONAL AND GLOBAL REDRESS
Janet Martinez, Gould Center for Negotiation and Mediation, Stanford University [presentation]
Mohamed Wahab, Professor of Private International Law, Cairo University, Egypt [presentation]
Mitch Chiahara, Global Business Dialogue on eSociety (GBDe) [presentation]
Aura Esther Vilalta Nicuesa, Universitat Oberta de Catalunya [presentation]
2:30pm-2:45pm Break
2:45-5:00pm BUSINESS, CONSUMER, GOVERNMENT AND PROVIDER PERSPECTIVES
Ernest Thiessen, SmartSettle.com [presentation] [documentation]
Eiichro Mandai, ODR Room Network, Japan [presentation]
May-Britt Kollenhof-Bruning, Juripax.com [presentation]
Gabrielle Szlak, Latin American Institute for Electronic Commerce, Buenos Aires [presentation]
5:00-7:00pm RECEPTION
WEDNESDAY, NOVEMBER 3, 2010
8:00-9:00am REGISTRATION
9:00-9:45am GLOBAL ODR SYSTEM: MODEL PRESENTED
Colin Rule, Director of Online Dispute Resolution, eBay and Paypal [presentation]
Vikki Rogers, Director, Institute of International Commercial Law
Zbynek Loebl, adr.eu
9:45-10:45am BREAK-OUT SESSION #1: STAKEHOLDER GROUPS
• Consumers (Moderator: Fred Galves, Pacific McGeorge School of Law)
• Businesses (Moderator: Gabrielle Szlak, ILCE)
• Payments (Moderator: Colin Rule, PayPal)
• Government (Moderator: Mike Dennis, US Department of State)
10:45am-11:00am Break
11:00-12:00pm DISCUSSION OF BREAK-OUT SESSION
Moderated by:
David Bilinsky, Senior Advisor, Law Society of British Columbia
12:00-1:00pm LUNCH
1:00-2:00pm KEYNOTE SPEAKER
Peter Fogh Knudsen, Head of the Danish European Consumer Center, European Commission [presentation]
2:00-3:15pm BREAK-OUT SESSION #2: SYSTEMS DESIGN
• Process (Moderator: Janet Martinez, Stanford University)
• ODR Providers and Standards (Moderator: May-Britt Kollenhof-Bruning, juripax.com)
• Enforcement (Moderator: Zbynek Loebl, adr.eu)
• Legislation (Moderator: Lou Del Duca, Dickinson School of Law, Penn State)
• Regional Concerns (Moderator: Mohamed Wahab, Professor of Private International Law)
3:30-4:45pm DISCUSSION OF BREAK-OUT SESSION
Moderated by:
Vikki Rogers, Pace Institute of International Commercial Law
5:00-5:30pm DISCUSSION OF BREAK-OUT SESSION / NEXT STEPS
Moderated by:
Colin Rule, PayPal
6:00-8:30pm RECEPTION
Entertainment by the University of British Columbia Opera Ensemble