ODR and CONSUMERS 2010 – VANCOUVER,B.C.
TUESDAY,NOVEMBER 2,2010
8:00-9:00am REGISTRATION
9:00-9:20am OPENING REMARKS
Frank Fowlie,ICANN
9:20-10:00am PROVIDING A CONTEXT:ONLINE DISPUTE RESOLUTION FOR ELECTRONIC AND MOBILE COMMERCE
Vikki Rogers,Director,Institute of International Commercial Law
Colin Rule,Director of Online Dispute Resolution,eBay and Paypal [presentation]
Zbynek Loebl,adr.eu [presentation]
10:00-10:45am CURRENT STATE OF GLOBAL ELECTRONIC AND MOBILE COMMERCE:BLURRING THE DISTINCTION BETWEEN MERCHANT AND CONSUMER
Michael Dennis,Attorney Advisor,Private International Law,Office of Legal Advisor,US Department of State [presentation]
Lou Del Duca,Dickinson School of Law,Penn State
10:45am-11:00am Break
11:00-11:30am ADMINISTERING A GLOBAL EXTRAJUDICIAL SYSTEM
Tim Cole,Chief Registrar Liaison,ICANN [presentation]
Nicolas Vermeys,Centre de recherche en droit public [presentation]
11:30-12:00pm KEYNOTE SPEAKER
Honourable Madame Justice Frances Kiteley,Co-Chair of the Canadian Centre for Court Technology and member of the Ontario Superior Court of Justice.
12:00-1:00pm LUNCH
1:00-2:30pm SYSTEM DESIGN FOR REGIONAL AND GLOBAL REDRESS
Janet Martinez,Gould Center for Negotiation and Mediation,Stanford University [presentation]
Mohamed Wahab,Professor of Private International Law,Cairo University,Egypt [presentation]
Mitch Chiahara,Global Business Dialogue on eSociety (GBDe) [presentation]
Aura Esther Vilalta Nicuesa,Universitat Oberta de Catalunya [presentation]
2:30pm-2:45pm Break
2:45-5:00pm BUSINESS,CONSUMER,GOVERNMENT AND PROVIDER PERSPECTIVES
Ernest Thiessen,SmartSettle.com [presentation] [documentation]
Eiichro Mandai,ODR Room Network,Japan [presentation]
May-Britt Kollenhof-Bruning,Juripax.com [presentation]
Gabrielle Szlak,Latin American Institute for Electronic Commerce,Buenos Aires [presentation]
5:00-7:00pm RECEPTION
WEDNESDAY,NOVEMBER 3,2010
8:00-9:00am REGISTRATION
9:00-9:45am GLOBAL ODR SYSTEM:MODEL PRESENTED
Colin Rule,Director of Online Dispute Resolution,eBay and Paypal [presentation]
Vikki Rogers,Director,Institute of International Commercial Law
Zbynek Loebl,adr.eu
9:45-10:45am BREAK-OUT SESSION #1:STAKEHOLDER GROUPS
• Consumers (Moderator:Fred Galves,Pacific McGeorge School of Law)
• Businesses (Moderator:Gabrielle Szlak,ILCE)
• Payments (Moderator:Colin Rule,PayPal)
• Government (Moderator:Mike Dennis,US Department of State)
10:45am-11:00am Break
11:00-12:00pm DISCUSSION OF BREAK-OUT SESSION
Moderated by:
David Bilinsky,Senior Advisor,Law Society of British Columbia
12:00-1:00pm LUNCH
1:00-2:00pm KEYNOTE SPEAKER
Peter Fogh Knudsen,Head of the Danish European Consumer Center,European Commission [presentation]
2:00-3:15pm BREAK-OUT SESSION #2:SYSTEMS DESIGN
• Process (Moderator:Janet Martinez,Stanford University)
• ODR Providers and Standards (Moderator:May-Britt Kollenhof-Bruning,juripax.com)
• Enforcement (Moderator:Zbynek Loebl,adr.eu)
• Legislation (Moderator:Lou Del Duca,Dickinson School of Law,Penn State)
• Regional Concerns (Moderator:Mohamed Wahab,Professor of Private International Law)
3:30-4:45pm DISCUSSION OF BREAK-OUT SESSION
Moderated by:
Vikki Rogers,Pace Institute of International Commercial Law
5:00-5:30pm DISCUSSION OF BREAK-OUT SESSION / NEXT STEPS
Moderated by:
Colin Rule,PayPal
6:00-8:30pm RECEPTION
Entertainment by the University of British Columbia Opera Ensemble